Head in a blender

NICE: The tool to use when a Notes client install breaks horribly

Andy Pedisich  October 7 2011 10:54:53 AM
I've spent a lot of time beating up a particular test workstation.  I've done multiple installs, un-installs, and re-installs with R6.5, R7.0.2, R7.0.2, and 8.5.2.  I've done this using multi-user, single user, all client with just the Notes client installed, and multiple different folder locations.

This is all being done as proof of concept to use SmartUpgrade to upgrade the workstation to R8.5.2FP2.  I'm not using the normal upgrade process either.  I'm using a piece of VB code developed by Rob Axelrod which works with any version previously installed anywhere on the workstation, and in any mode such as multi-user, single user and all client.  In the end, Rob's code has the workstation running single user 8.5.2FP2 installed in a certain directory as required by the site's administrators.

Oh yeah.  It's great code. We've used variations of it to install close to 20,000 workstations.

Meanwhile my test workstation has had the crap beat out of it with all the install/uninstall/reinstall action.  It got to the point where I could not successfully uninstall or reinstall anything. The install process complained. I started exploring, removing junk and leftover files.  I thought I had them all.  But I still had a Lotus Notes 8.5.2 client showing up in the Windows program listing in the control panel.  And I couldn't install or uninstall. It was borked bad.  And the registry was littered with dozens and dozens of entries referencing multiple Notes versions.

Then I remembered a link that Rob had sent me earlier in the week about a utility from IBM/Lotus called the Notes Install Cleanup Executable (NICE).  It can remove all traces of Notes from a workstation.  Partial removals are possible too, like leaving data files if you want.  It's ruthlessly efficient and removes all the appropriate registry entries as well.


Image:NICE: The tool to use when a Notes client install breaks horribly



There isn't a place to download it on the page, and the article mentioned that it was in the utility folder of the Notes install kit.  Specifically, it's in the Release 8.5.3 Notes install kit, not 8.5.1 or 8.5.2.  You'll find it in the NotesCustomizationKit_1_0.zip in the Utility folder of the expanded install kit.


Image:NICE: The tool to use when a Notes client install breaks horribly


I consider this a "must have" item in your arsenal of Notes tools if you're going to be messing with Notes installs.

Thank you IBM/Lotus Notes/Domino folks.  This is a tool every administrator will appreciate.  Maybe not today, but someday for sure.

-Andy



Comments

1Brian S  10/7/2011 5:23:00 PM  NICE: The tool to use when a Notes client install breaks horribly

Great tool, thanks for the tip! We had developed a .reg file to do similarly; this way is much more elegant and probably more complete.

Now, about that VB code that can upgrade notes from any configuration... any chance of putting that online? :)

2Jeremy Beardsley  10/18/2011 12:42:40 PM  NICE: The tool to use when a Notes client install breaks horribly

I would love to try this out. We did our Notes 8.5.3 download via the portal, and received an .exe. Any advice how I can locate this?

3Andy Pedisich  10/18/2011 1:14:07 PM  NICE: The tool to use when a Notes client install breaks horribly

You can pick it up here.

https://www-304.ibm.com/support/docview.wss?rs=899&uid=swg21459714

-Andy

4Jeremy Beardsley  10/18/2011 1:15:21 PM  NICE: The tool to use when a Notes client install breaks horribly

Doh, ignore my last question. Extracting with Winzip did the trick.

5Jeff Mitchell  1/16/2012 2:24:16 PM  NICE: The tool to use when a Notes client install breaks horribly

You're welcome. ;-)

6  5/6/2014 6:48:20 AM  NICE: The tool to use when a Notes client install breaks horribly

Doesn't work well with Notes 9.0.1 client on multiuser installation : doesn't remove DLL, appdata ...

7Andy Pedisich  5/6/2014 11:28:25 AM  NICE: The tool to use when a Notes client install breaks horribly; NICE: The tool to use when a Notes client install breaks horribly

Thank you for your comment about it not working on R9. NICE needs an update. I wonder if IBM will provide one.

-Andy

"Test"